Data Protection

Haka7 Privacy Policy — Your Data Is Completely Safe

Haka7 is fully transparent about how your personal information is collected, used, and protected. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
Language: English
SSL Encrypted

How We Protect Your Privacy

A quick overview of the key pillars of Haka7's Privacy Policy

SSL Encryption

All data transfers on the Haka7 platform are secured with 256-bit SSL encryption. Your login, payment, and personal information cannot be intercepted or stolen.

No Data Sold to Third Parties

We never sell your personal data. Only limited information is shared with third parties strictly for operational purposes, and they are bound to comply with our Privacy Policy.

Your Control

You can view, update, or request deletion of your data at any time. You have full control over your information.

Secure Servers

Your data is stored on internationally certified secure servers, protected by firewalls, antivirus systems, and regular security audits.

Cookie Management

We only use essential cookies. You can manage cookie settings through your browser at any time. We do not use advertising tracking cookies.

Marketing Opt-Out

If you no longer wish to receive promotional emails or SMS from us, you can opt out at any time. All marketing communications can be stopped with a single click.

Our Commitment: At Haka7, your privacy is more than a policy — it's a core value. We respect your data and are committed to keeping it protected.

1. Introduction

Haka7 is a trusted online betting platform committed to delivering the best gaming experience for users in Bangladesh. This Privacy Policy explains what information Haka7 collects about you, why it is collected, how it is stored, and who it is shared with.

This Privacy Policy applies to the Haka7 website (haka7.bet), mobile app, and all related services. By using Haka7's services, you are considered to have agreed to this Privacy Policy. We strongly recommend reading it carefully before registering.

We may update this Privacy Policy from time to time. For significant changes, you will be notified via email or a platform notification. We recommend visiting this page regularly to stay up to date with the latest policy.

2. Information We Collect

Haka7 collects certain information to provide you with the best possible service. The details are outlined below:

Data Type What Information When It's Collected
Identity-Related Full name, date of birth, nationality Registration & KYC Verification
Contact Information Mobile number, email address At Account Registration
Address Details Division, district, upazila, full address KYC Verification
Identity Documents NID / Passport / Driving License During Identity Verification
Financial Information Payment methods, transaction history On deposits and withdrawals
Device Information IP address, browser, device type Automatically on every login
Usage-Related Betting history, favorite games, session data While Using the Platform

Haka7 only collects information that is necessary to operate its services. We do not request unnecessary or excessive data.

3. How Your Information Is Used

Haka7 uses your information for the purposes listed below. Only the data strictly necessary for each purpose is used:

  • Account Management: Your identity and contact details are used for registration, login, and account verification.
  • Transaction Processing: Financial information is used to process deposits and withdrawals securely.
  • Ensuring Security: IP and device data are analyzed to prevent fraud, money laundering, and unauthorized access.
  • Legal Compliance: Identity and transaction data is retained to comply with KYC and AML (Anti-Money Laundering) regulations.
  • Customer Support: Our support team is provided with the necessary information to resolve your issues.
  • Service Improvement: Usage data is analyzed to continuously improve the platform experience.
  • Sending Relevant Offers: You'll be informed about bonuses and promotions tailored to your preferences — only if you have this option enabled.
  • Responsible Gaming: Your gaming behavior is monitored so that assistance or limits can be applied when needed.

4. Who We Share Your Information With

Haka7 never sells your personal data. However, limited information may be shared with trusted third parties as necessary to operate our services:

  • Payment Providers: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
  • Identity Verification Agency: Identity document details may be shared with approved verification agencies to complete the KYC process.
  • Technology Partners: Hosting, security, and analytics providers — all contractually bound to comply with our Privacy Policy.
  • Legal Authorities: We may be required to disclose information to comply with legal obligations, including court orders or government directives.

All data shared with third parties is sent in encrypted form, and they may only use it for the specified purpose.

5. Data Security Measures

Haka7 follows the highest industry standards to protect your data. Our security layers include:

  • 256-bit SSL/TLS Encryption: Every data transfer is encrypted. You can verify this by checking for "https" and the padlock icon in your browser.
  • Two-Factor Authentication (2FA): You have the option to enable an additional verification layer when logging in or making withdrawals.
  • Firewall & Intrusion Detection: Our servers are monitored 24/7. Any suspicious activity is automatically blocked.
  • Regular Security Audits: Independent security experts regularly audit our systems.
  • Staff Training: Only authorized personnel can access your data, and all staff are bound by strict confidentiality agreements.

Never share your account password with anyone. No Haka7 staff member will ever ask for your password by phone or message.

6. Cookie Policy

Haka7 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience. We use the following types of cookies:

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them may prevent the site from functioning properly.
  • Performance Cookies: Used to understand which parts of the site are most visited and to improve service quality.
  • Preference Cookies: Used to remember your language, theme, and other preferences.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

7. Your Rights

As a Haka7 member, you have the following rights regarding your personal information:

Right to Access

You have the right to know what information Haka7 holds about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You can request that processing be restricted while your information is under review.

Right to Data Portability

You have the right to receive your data in a structured, portable format.

Right to Object

You can object to your data being used for marketing purposes.

To exercise any of these rights support@haka7.bet. We will respond within 30 business days.

8. How Long Your Data Is Retained

Haka7 retains your data only for as long as necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Account Information: Retained for the duration of account activity and for up to 5 years after closure for legal purposes.
  • Transaction Information: Retention for a minimum of 5 years is mandatory under anti-money laundering laws.
  • KYC Documents: Retained for up to 5 years after verification.
  • Log & Security Data: Retained for up to 12 months, then automatically deleted.
  • Marketing Preferences: Updated immediately upon opt-out.

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

9. Protection of Minors' Data

Haka7's services are strictly for users aged 18 and above. We do not knowingly collect information from minors.

Age verification is mandatory at registration. If we discover that a minor has opened an account, it will be closed immediately and all collected data will be deleted.

If you suspect someone underage you know is using Haka7, please support@haka7.bet.

10. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please get in touch with us:

  • Email: support@haka7.bet
  • Live Chat: After logging into the platform, you can reach us directly via the chat option.
  • Response Time: Typically within 24–48 hours. Complex cases may take up to 30 business days.
  • Support Hours: 24 hours a day, 7 days a week.

We take every request seriously and do our best to resolve it as quickly as possible.

Join a Safe & Trusted Platform

Your privacy is fully protected at Haka7. Register now and enjoy a safe betting experience.

বাংলা